Privacy Policy

Your privacy is important to us. We (Shard) are committed to protecting your personal data and respecting your privacy.

This privacy policy explains what personal data we collect from you, how and why we use this data, how it is stored and when it is shared. It also highlights your rights to access, change and delete any information we may have.

We want you to be confident that your data is safe and secure with us, and understand how we use it to offer you a better and more personalised experience.Shard are a data controller in relation to any personal data that we process in relation to you. Our contact details are set out at the bottom of this privacy notice.

Storage and Use of Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

As a visitor to our website, you will remain anonymous. The data we store and analyze is used for statistical purposes only, for instance to ensure the continuous improvement of our services. The data we store on our servers comprises the name of your internet service provider, the website from which you visited us, the Shard web pages you have looked up, your IP address and the date and duration of your visit.

We work with a number of third parties as processors of the data we store. Please see them below and links to their Privacy Policies for more information on how your data is stored:

Collection, processing and use of personal data

We only collect and process personal data if you make use of specific services and we therefore require your data or if you have voluntarily given us your express consent. You may do so, for instance, as part of a registration procedure, by completing a form or by sending an e-mail, ordering products or services, sending us a query or requesting materials. Unless we are subject to other legal commitments, we only use your personal data for the purposes for which you have given your consent. Your personal data will only be shared by us with third parties if that is required in order to provide a service you have requested or if you have given your consent. If data has been released for use by Shard subsidiaries and if such permission involves data transfer to other countries, Shard will ensure that the data importer is placed under a suitable level of data protection commitment.

Data retention

We store data as required by legal obligation or for the period of time that is required to provide a service you have requested or as agreed in applicable consent.

Right to review, correct and object

Further detail in relation to each of these rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you would like to exercise any of the above rights, please write to:

Data protection and security

Our employees involved in data processing are obliged to confidentiality in the use of personal data. Our data protection measures are continually updated, reflecting technical developments.

Changes To Our Policy

This notice was updated on 18th May 2018.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you.

Please check back frequently to see any updates or changes to our privacy policy.